Fees & Clinic Policies
Fee Structure
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Standard Initial Appointment fee $160.00
(per 55 minutes) Standard Follow-up Appointment $150.00 (per 55 minutes) Relationship Initial Appointment $240.00 (per 60 minutes) Relationship Follow-up Appointment $190.00 (per 60 minutes) NDIS Appointment fee $150.00 (per 55 minutes) NOTE: Fees are the Gap payable To support complete confidentiality in this practice we do not support third party intervention or client appointment knowledge. |
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All appointments are required to be paid at the completion of your session, via eftpos
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What to expect at your sessions
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Your first session
Your first appointment is an initial interview which will explore aspects of yourself, your background & your current concerns, along with what you hope to achieve with therapy Your clinician will asses your needs, look at how to support you, & work out a treatment plan that meets your needs. As you undertake the process of therapy, you will build a relationship with your therapist, building trust, confidence, & report, which will support your healing journey. Continuing sessions As you progress with your therapy, you may notice considerable changes in yourself & how you are managing your issues & concerns. These changes occur through working on the exercises or being conscious of doing things differently, with awareness and creating the changes you are wanting. However your therapist can't create your changes only YOU can, your therapist is there to provide support, encouragement, guidance & the tools necessary to support you reaching your goals. Counselling is hard work & requires a commitment to yourself & others, along with a consistent attempt to doing things differently, breaking cycles & patterns, that promote an approach and focus on change. |
Clinic Policies
Cancellation Policy
Due to the high demand on counselling services, we require 24 hours notice for cancellation & rescheduling, or a late fee of 100% of the usual session fee will be charged.
24 hours notice is defined as from your scheduled appointment time to the same time the day before. Notification of cancellation can be texted to the appointment reminder that you receive the day prior to your scheduled appointment.
NDIS cancellations or rescheduling within the 24 hour cancellation policy will incur 100% of the usual session fee, applied as an invoice, as per the cancellation policy in the NDIS Price Arrangements and Price Limits Guidelines.
If 3 consecutive cancellations are made we have the right to discontinue your therapy sessions and cancel future appointment bookings.
If you do not show up for your first appointment with out notice, you will not be offered further appointments.
Please note: cancellation notice periods exclude Saturdays, Sundays, Public holidays and closed clinic days.
24 hours notice is defined as from your scheduled appointment time to the same time the day before. Notification of cancellation can be texted to the appointment reminder that you receive the day prior to your scheduled appointment.
NDIS cancellations or rescheduling within the 24 hour cancellation policy will incur 100% of the usual session fee, applied as an invoice, as per the cancellation policy in the NDIS Price Arrangements and Price Limits Guidelines.
If 3 consecutive cancellations are made we have the right to discontinue your therapy sessions and cancel future appointment bookings.
If you do not show up for your first appointment with out notice, you will not be offered further appointments.
Please note: cancellation notice periods exclude Saturdays, Sundays, Public holidays and closed clinic days.
Non-Attendance Policy
If you do not attend your scheduled appointment, without contacting us to reschedule or cancel outside the cancellation notice period, 100% of the session fee is payable upon invoice.
Should you not show up to your first Non=attendance appointment, another session will not be booked until your Non-attendance session is paid.
2 consecutive Non-attendance sessions will result in refusal of future appointments and services.
Should you not show up to your first Non=attendance appointment, another session will not be booked until your Non-attendance session is paid.
2 consecutive Non-attendance sessions will result in refusal of future appointments and services.
